1.1 Notwithstanding any translation of these rules, the English Language version of the rules contained on the website shall be controlling in all respects and any rights or obligations of any party shall be construed solely be reference to such English Language rules.
1.2 The company reserves the right to amend these terms and conditions at any time without prior notification and any fundamental changes should be notified to customers via the homepage. All editions will show version number and validity start date.
1.3 A client is deemed to have accepted these rules by opening an account or by placing a bet on the website.
1.4 The company reserves the right to refuse the whole or part of any bet and to make ambiguous bets void. No bets will unreasonably be declared void.
1.5 All references to ‘we’ and ‘our’ shall refer to “NOVIGROUP LIMITED” according to the context in which they are stated.
1.6 We shall treat any breach of these Terms and Conditions as a serious matter and we may take any steps at law which we deem fit and proper to protect our interests.
1.7 Any information given out by Customer Service agents is a guide only, and is subject to the company Rules mentioned above. Although we will make every endeavour to make sure the information supplied to the customer is correct, ultimately it is the customer’s responsibility to ensure they understand what they are betting on and the terms and conditions.
2.1 The company only accepts bets from clients over the age of 18. The right to void any transactions with minors or defaulters is reserved.
2.2 It is the client's responsibility to ensure they keep their username and security details confidential. In the event that a client is worried that this may no longer be the case they should notify the company immediately whereupon new details may be given and any future transactions under the previous details will be void.
2.3 The company reserves the right to refuse to open a betting account.
2.4 The company reserves the right to close an account in its sole discretion. In such cases, any funds will either be remitted to the player or transferred to the Authority depending on the circumstances.
2.5 Residents of the USA, France and Turkey are not allowed to open an account. Internet gambling may be wholly or partially restricted in some jurisdictions. If internet gambling is illegal in your jurisdiction you are not authorised to complete your registration or open an account. We accept no responsibility for internet gambling from residents in jurisdictions where it is illegal.
2.6. It is obligatory for customers when registering with us to:
2.7 Customers are only allowed to open one account. Opening of multiple accounts is not permitted. Should we have reasonable suspicions that any of our customers has opened multiple accounts with us we reserve the right in our absolute discretion to freeze that customer’s account or to close the account immediately and the customer shall forfeit all his winnings. Customers should also note that their original deposits will not be refunded. Customers shall also be liable towards the company for damages and costs incurred as a result of the fraud.
2.8 We specifically do not permit our customers to do any of the following:
2.9 We strictly prohibit the use of robotic, mechanical, or electronic, or other devices to automatically make decisions in any game, whether such use is attempted or effected by one of our customers or by as a guest or by any third parties. We reserve the right to immediately close any account if we have valid proof that the customer is using such means to place bets.
2.10 The company does not undertake to notify users that they have outstanding balances to collect. If you do not access your Account by logging onto Novibet site and using the Services offered for any consecutive period of 365 days your Account will be deemed inactive. Novigroup Limited is entitled to charge you periodic administrative fee(s) during the period that your Account remains inactive, up to the extent of your Account balance.
3.1 Funds deposited in one account cannot be transferred to another account.
3.2 Payout from the customer´s account will be made through the customer's bank account or to a credit card used for deposit (VISA only).
3.3 We reserve the right to request
3.4 Where for any reason our customer refuses or is unable to provide us with any of the requested documents, we reserve the right in our sole, absolute discretion to freeze that customer’s account or to close the account immediately and the customer shall forfeit all his winnings. Customers should also note that their original deposits may not be refunded.
3.5 Customers shall at all times remain responsible for maintaining and protecting the secrecy of their accounts. Customers should not allow third parties access to or use of their account. Any losses due to this shall not be refunded by us and we shall not be responsible in any manner whatsoever. In this regard we guide your attention to our Privacy Policy which you should read carefully together with these Terms and Conditions.
3.6 The customer shall not allow any third party using the customer's login details. The customer accepts full responsibility for the consequences of allowing such activity and, without derogating from the generality of any other indemnity contained herein, indemnifies and holds the company harmless in respect of any damages arising from the same.
3.7 We shall not make a payment in excess of one thousand Euros (EUR 1,000) out of a customer’s account, to such customer, until the company is satisfied that the identity, age and place of residence of the customer have been suitably verified.
3.8 Limits set by player A registered customer may by written notice or electronic notice to us.
3.9 Bets placed by credit or debit card do not become valid until we have received payment. In the event that such payment is not forthcoming before the event that has been bet on commences, that bet is automatically void.
4.1 The minimum bet is EUR 0.50 or the equivalent in another currency.
4.2 Credit bets are not accepted.
4.3 The live betting schedule can be amended at any time due to changes in transmission plans by broadcasters.
4.4 Should a bet be placed at an incorrect price due to delayed ‘Live’ coverage of an event bets will be voided.
4.5 Where we have reason to believe that a bet has been placed after the outcome of an event is known (even if it is known just to the person placing the bet) we reserve the right to void the bet.
4.6 We reserve the right to suspend betting during an event due to failed transmission or other technical related issues or if we suspect fraud.
4.7 We will determine the deadline for the placing of bets at our discretion.
4.8 We shall not tolerate deliberate and repeated incidents of late betting. We consider this to be fraud and we will deal with it accordingly.
4.9 We further reserve the right to cancel bets even subsequently if any such bet was won by the customer as a result of a technical fault or error, inclusive of but not limited to an error or fault in transmission. In any such case, the stake of the bet or game shall be re-credited to the player’s account. Nevertheless we reserve the right to hold a customer liable for any damage caused to or suffered by us as a result of such customer knowingly taking advantage of a technical or administrative error when making and/or receiving payments.
4.10 If, during the period of acceptance of bets, information becomes known through which the result of the bet can be determined, the deadline for acceptance of bets will be determined anew or the bet will be cancelled and this in our absolute discretion.
4.11 All prices are subject to variation and become fixed at the time a bet is placed. We cannot be held responsible for any typing, human or palpable error which leads to any errors or omissions, including the announcing, publishing or marking of prices or results, other than those intended, or bets being accepted that contravene our rules. In cases where a bet has been accepted at an incorrect price we reserve the right to void the bet.
4.12 We do not assume liability for correctness, completeness or up-to-dateness of the information services provided. Although we will endeavor to ensure that the information/data we provide is correct and accurate, if an error is made be it a human error or an error resulting from technical problems we do not assume any liability whatsoever resulting from that error or from reliance on anyone’s part of our data. The company also assumes no liability for the accuracy of live scores, statistics and intermediate results in live betting.
4.13 It is the customer’s responsibility to notify our support services immediately should funds be credited to the company’s account in error. Should this occur, these funds are not available for use and we reserve the right to withdraw these funds and to void any transactions placed using them.
4.14 We reserve the right to refuse the whole or part of any bet and to make ambiguous bets void. We will inform the customer by e-mail, phone or telefax and the intended stake will be left on the customer's betting account. Where a selection is made void, in Single bets the stakes will be returned. In accumulative bets the stake will stand for the remaining selections with a Double becoming a Single, a Treble becoming a Double etc.
4.15 We reserve the right to refuse any bet or part of a bet without giving a reason at any time. In addition we reserve the right to close a customer's account and refund the balance of their account without further explanation. In this event outstanding bets will be honoured.
4.16 Customers must register their bet requests as individuals. Repeated requests containing the same selections from the same or different customers may be subsequently deemed void in the following circumstances:
4.17 All bets are subject to acceptance by us and will be confirmed to the customer at the time the bet is made.
4.18 A bet will stand even if the contestant does not start or if he aborts the contest, unless stated otherwise.
4.19 The customer must ensure that he understands the terms of the registration of the bet request, including the Rules section, before he confirms the placing of the bet.
4.20 When placing a bet on the Internet, you are solely responsible for your own account transactions. Please be sure to review your bets for any mistakes before sending them in. Once a transaction is complete, it cannot be changed. We do not take responsibility for missing or duplicate wagers made by the customer and will not entertain discrepancy requests because a play is missing or duplicated. Customers may review their transactions in the Pending section of the site after each session to ensure all requested wagers were accepted.
4.21 Multiple bets that combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other. Special prices may be offered for the combined eventuality. When a special price is not available and such a bet is taken in error, it will be settled as two single bets with the stake equally divided.
5.1 The maximum win per bet/systembet is limited to EUR 15,000
5.2 Customers are not permitted to make multiple bets using the same or similar combination of events if the possible win is higher than that stipulated in 5.1.
5.3 All winnings will be credited to the customer´s account.
6.1 All bets will be settled at the odds on offer when the bet was placed. We reserve the right to change the odds at any time.
6.2 All odds are valid on actual results at the end of play. Extra time does not count unless otherwise stated.
6.3 If a game is abandoned or cancelled, it will be considered void and the odds will be set to one (1.0) unless otherwise stated.
7.1 A game that is postponed by more than 36 hours will be treated as void unless otherwise stated. The odds for such a game will be set to one (1.0) for settling purposes.
7.2 Any suspected irregularities in the game or sporting event may lead to the company withholding payments until a full investigation has taken place. Any such investigation will be carried out by the company in cooperation with the relevant governing body and/or independent authority. Any bets placed on such events may be declared void and the stakes returned.
7.3 Customers are not permitted to place bets, directly or indirectly, on events in which they are participating in any manner whatsoever. This includes, but is not limited to sports-players, coaches and club or team managers or employees. We reserve the right to take all necessary actions, particularly those specified under these General Terms and Conditions, in case a breach of this rule is intercepted or brought to our attention.
8.1 We reserve the right to cancel any bet made on an obviously "bad" line or a wager made after an event has started.
9.1 The contents of our website World Wide Web pages are provided "as is". Except as required by applicable law no warranty of any kind, either express or implied, is made in relation to the accuracy, reliability or content of the pages. We reserve the right to revise the pages or withdraw access to them at any time.
9.2 We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in games by methods, means or ways not intended by us.
9.3 We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practical.
10.1 By accessing Novigroup Limited’s World Wide Web pages you agree to the terms and conditions of this agreement. You must not access our pages if you do not agree to these terms and conditions. Regarding the terms and conditions of any bonus program we direct you to our bonus page. If bonus requirements haven't been met within six months (unless another term has been set in the bonus specific terms and conditions) from when the bonus was first taken, the bonus will be cancelled and deducted from the account.
You agree that your access to and use of the Services, Website(s), Software, the Information and the interpretation of these Terms and Conditions shall be governed by and construed in accordance with the laws of Isle of Man.
Online gambling debts are enforceable in law on the Isle of Man.
12.1 As a condition of your use of this Web site, you warrant to Novigroup LTD that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
12.2 If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
12.3 In the event of there being a discrepancy between the English language version of these terms and conditions and any other language version, the English language version will prevail.
12.4 Any rights not expressly granted herein are reserved.
12.5 If there is a dispute arising from these Terms of Use which cannot be resolved by Novibet, it should be referred, prior to taking any other steps, for adjudication by the Independent Betting Adjudication Service (IBAS), telephone number +44 207 347 5883. Further details about IBAS can be found on www.ibas-uk.com.
13.1 We actively support several initiatives, including independent research, on gambling addiction. Please feel free to contact us if you feel that you are gambling too much. We can also help you get in touch with several independent gambling organisations, f.i. GamCare (www.gamcare.co.uk) or Gamblers Anonymous (www.gamblersanonymous.org).